FAQ page

Yes, occasionally we do have some ready to ship items, but it is a very rare case. Usually, all our items are custom made and handcrafted for each client individually.

Each country has its laws and, in many countries, there are customs or duty fees for imported goods. Our company does not cover these fees; therefore, the client needs to pay the additional fees on their own.

Your prosthetic will be produced in 1-2 weeks and shipping will take about additional 2-4 business days.

Yes, you have to pay the full price. Only after we receive the full payment, your order is sent to our production team. Due to the fact, that our products are custom made and handcrafted for each client individually, we start producing the order only when we receive the payment.

Unfortunately, no, we do not offer payment plans for our products.

No, we do not send the color range samples to our clients. You can read more about choosing the color by clicking here.

We accept PayPal, credit cards, debit cards, as well as bank transfer payments. You can make a payment on our website using PayPal or you can make a direct money transfer to the Emisil bank account.

The production of the prosthetic will take about 1-2 weeks and shipping additional 2-4 business days, so you should receive your item within 3 weeks. As it is a custom-made handcrafted item, which is designed and produced for each client individually, the production process takes time. As you can see on our website, you can choose skin tone, hair color, the rod type and the item this way is designed especially for you, according to your wishes, so to receive a high-quality product, you will have to be patient.

The shipping prices depend on your location. You can check available delivery fees and choose the best delivery option for you at the checkout.

We aim to keep the delivery of the products on time. So, once an order is placed online, it is processed immediately by our employees. The production process is initiated instantly after the ordering transaction is completed. The cancellation is allowed only before the production process begins. Once the production of the order is initiated, no cancellations of the orders are allowed. Any order cancellations made before production starts will be subject to a 15% cancellation fee.

Our products are made of high-quality medical-grade silicone, imported from the USA.

Unfortunately, due to the production technique and the fact, that the adhesion tab is very narrow, there is no possibility to add hair to the stand-to-pee devices.

These two prosthetics have the same length and girth. The main difference between these two models is the position of the prosthetic. ER01 is slightly pointed down and more comfortable for packing, while ER02 is very erect (pointed upwards) and is perfect for play.

These two prosthetics have the same length and girth. The main difference between these two models is the position of the prosthetic. ER11 is slightly pointed down and more comfortable for packing, while ER12 is very erect and perfect for play.

Unfortunately, we do not take any special orders. To produce a prosthetic with custom length or girth would be a long and expensive process. To make those changes, we would need to make a new specially-designed mold and this would take a long time and it would also be very expensive.

Yes, we can add the pleasure sleeve to the Flaccid or Erect models. Please keep in mind, that we can add pleasure sleeve/pocket only to the Erect models, which are with silicone rod. If you choose the prosthetic with a plastic rod, then, unfortunately, it is impossible to add the pleasure pocket at the back.

No, we can add sliding foreskin neither to STP devices nor to our Erect models. The only product available with the sliding foreskin is FL11.

We offer our customers 16 different natural curly hair colors to choose from. Hair used on the prosthesis consists of the highest quality natural hair strands.

Yes, one of the huge advantages of our products in comparison to other brands is very realistic floating testicles. Emisil penis prosthetics come with movable testicles filled with a special gel. It allows the two silicone balls to float freely inside the scrotum when squeezed — that combined with the color changes emerging between the silicone skin layers gives the prosthetic an ultra-realistic feel.

Yes, our products have a moveable skin effect. Due to the production technique, we layer different silicones and created an ultra-realistic skin effect. Our penis prostheses have three silicone layers, each of them made in different softness. Like our body, prosthesis consists of the epidermis, dermis, and subcutaneous tissue. The first layer is very soft. It can be touched with fingers or stretched like the real human skin. The second layer is made of a firmer silicone. The third layer is used to fill in the prosthesis. All these three layers together provide an incredibly realistic feeling. And if the prosthesis is pressed, the color tones also change enhancing the feeling of reality. The epidermis layer is extremely realistic and creates the texture of the skin effect. The finest details, like arteries, veins, and wrinkles, are also visible.

No, the penis prosthetic does not fade; however, it is recommended not to leave it in direct sunlight.

Do not worry, the air bubbles are totally normal. Sometimes, during the production, some air bubbles appear, but no worries – they do not have any effect on the quality or durability of the product.

Yes, you will be given your order tracking number.

When we print out the shipping labels with the order, you are automatically informed and receive the tracking number for the shipment. However, as you know, the production of the prosthetic takes about 1-2 weeks. So, if you check the status during this time, then you will see, that your shipment is not moving. This is totally normal because you can track your order only when it is picked up by DHL or UPS. However, if you are worried about your shipment, please do not hesitate and contact us via email.

All our products are shipped in a non-transparent package. The prosthetic is packed either in a white box or envelope, with no information about the contents of the package. It will only be indicated that it is a personal massage item. For more information about the package, please kindly click here.

Yes, the prosthesis can be worn with harness/straps or specially-designed underwear. Only if you wear it with straps, harness, or underwear – then it does not provide such a realistic look as the one when the prosthesis is glued to your body. It is also recommended to wear a harness or straps if you want to play with your penis prosthetic. You can read more about wearing the prosthetic here.

Yes, you can use our prosthetics for sexual intercourse as well, because this type of silicone is considered safe to be used to perform sexual intercourse. However, keep in mind, that you can use only Erect models and STP models for sexual intercourse, Flaccid models are designed only for packing.

The time frame is very different for each client. It depends on a number of different aspects, such as skin type of each individual, the level of sweat, the level of activity, etc. However, it is not recommended to wear prosthesis longer than 10-12 hours per day. The skin has to breathe in order to stay healthy.

Yes. The adhesive is resistant to water and sweat; however, you have to be cautious as extremely hot water can affect the adhesion of the prosthesis to your skin. We recommend wearing a harness or straps when you go swimming to make sure you avoid any unpleasant situations.

The prosthesis is made of high-quality silicone mixtures and can be washed with soap and water or sterilized in boiling water for 1-2 minutes. The silicone prosthesis can be hot after sterilization. It is recommended to leave it in the open air for cooling.

No, due to the fact, that our products are 100% individually custom-made and we manufacture every detail according to customer ‘s size, color needs, and specific design wishes, we DO NOT accept returns for any reason, except production error. If you did not like the color, the texture, or the model you ordered, unfortunately, you will not be able to return the product and no refunds will be issued.

In case of a production error, the customer is required to take pictures, illustrating the cause of the dissatisfaction (including a visible measuring tape if the issue relates to measurements/dimensions) and us an email. The information is then analyzed (analysis may take up to two weeks from receipt of the returned product). If the error is confirmed, the request for return is accepted, and the customer will be issued an authorized return letter. We do not offer a warranty if the product has already been worn.

First of all, do not worry, we will try to resolve this issue. You need to contact us with your order number and we will try to track your order. We use only trustworthy shipping companies, so we can track your package every step of the way.